State Farm® Insurance Agent Rick Smith

"They were great…fast…efficient!"

"Before you read, there’s another agent in Cedar Hill. Consider them as this office is a joke. This agent and his team with the exception of two people are incompetent. And again, they are a reflection of the agent, this agent had several accounts of mine and somehow him and his team found a way to lose all of them. The most recent issue is that my life insurance company as cancelled with no notice, because this team updated the account partially with my new address 5 months ago but not the full system. This is unacceptable as they have my number and could have called, just like they have called so many times trying to solicit my business. A fully paid policy is with a card on file and no payment was made on the interest? Totally unacceptable. Not to mention they have given me 3 different amounts owed. Mikayla is nice and bubbly but doesn’t understand business or the seriousness of this matter. Cali is the only one knowledgeable but she can only do so much. I’m calling the Bloomington office."

"State Farm agent Rick Smith and, his associate Macalah have done a great job representing State Farm and looking out for my interests as a policy holder. I recommend enthusiastically Rick Smith State Farm Agency and Associates for any of your insurance needs."

"Very professional and helpful."

"Each time I have called the office and spoke with Christina Vasquez, she has always been super professional and helpful. She also has a very kind personality. She is a pleasure to speak with."

"My Experience with Macalah at state Farm what's great? She went above and beyond. She was a pleasure to talk to. See deserves a pay raise."

"Cynthia is very consistent. Her customer service skills are excellent."

"I recently had the pleasure of working with ms Christina Vazquez at State Farm Insurance to secure a home insurance policy, and I couldn't be more impressed. From the moment I reached out, she was incredibly responsive and efficient. I was amazed that she was able to help me navigate the options and get my policy finalized in less than an hour! Beyond her efficiency, ms Christina Vazquez was also a delight to work with. She was pleasant, well-spoken, and made the entire process easy to understand. I felt confident that she had my best interests at heart and found me the right coverage for my needs. If you're looking for a home insurance agent who is knowledgeable, responsive, and a pleasure to work with, I wholeheartedly recommend ms Christina Vazquez! You won't be disappointed.""

"The agent took the time to answer my questions and go through the calculations with me."

"My experiences with Michael@Rick Smith State Farm are always positive! His customer service is excellent. He is extremely knowledgeable of the products and services that State Farm offers. He will help you make the best decision for your money and your insurance needs. I would highly recommend Michael and Rick Smith State Farm for your insurance needs."

"All my concerns was answed professionally."

"Myriam, was very helpful and profesional in helping with my current insurance needs."

"When I called the Young lady was quick and took very great care of me ,she has a great personality and help me with what I needed"

"No problems at all. Friendly customer care."

"Gabe was awesome. He got back to me quick and was very thorough with the information provided. We’ve been State Farm customers since 2004. Top notch service."

"Great job!"

"I have been a customer of for the past 10 years and have always received excellent service from his staff. The first person that your greeted by is Marisa, a courteous, friendly and knowledgeable young woman. She has been helpful in getting me the information I need to make an informative decision. She takes care of you like family should do for each other."

"Macalah was very efficient. Good job!"

"Macalah was very friendly and helpful!"

"Macalah is a very professional and patient person. She answered all of my questions and responded to any emails in a very timely manner. The office is a better place because she is an employee for this StateFarm agent location. The professionalism she demonstrates is a rubric I use to evaluate my own students in class on a daily basis! Keep up all the good work Ma'am!!"

"Great and Fast. Thanks Michael."

"Michael was very professional and had good insights on what is good for my own peace of mind w regards to my insurance need. Thank you for taking time to help me."

"I spoke with Loveah over the phone and she was extremely helpful when quoting me. Such a friendly attitude and you could tell she really wanted to help! I definitely recommend speaking with her if you ever need help with anything."

"Always helpful and friendly."

"Micheal was very efficient in getting me the information I called about!"