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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lou Chew

April 25, 2025

5  out of  5
rating by Lou Chew
"All my concerns was answed professionally."
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Robert Evans

April 21, 2025

5  out of  5
rating by Robert Evans
"Myriam, was very helpful and profesional in helping with my current insurance needs."
We responded:
"Thank you sharing your experience Mr. Evans! Myriam appreciates the 5 stars also! "
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Bobie Bradford

April 15, 2025

5  out of  5
rating by Bobie Bradford
"When I called the Young lady was quick and took very great care of me ,she has a great personality and help me with what I needed"
We responded:
"Thank you, Bobie, for your trust and support! We look forward to being your go-to insurance agency for years to come. "
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Pamela Wilson

April 12, 2025

5  out of  5
rating by Pamela Wilson
"No problems at all. Friendly customer care."
We responded:
"Thank you for taking the time to write this review Ms. Wilson! We appreciate you so much. We look forward to helping you in the future. "
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Troy Simpson

April 4, 2025

5  out of  5
rating by Troy Simpson
"Gabe was awesome. He got back to me quick and was very thorough with the information provided. We’ve been State Farm customers since 2004. Top notch service."
We responded:
"Hey Mr. Simpson! Thank you for taking the time to leave us five stars. We appreciate you giving Michael his props. See you soon!"
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Carolyn Moore

March 31, 2025

5  out of  5
rating by Carolyn Moore
"Great job!"
We responded:
"Thank you for the 5 stars Ms. Moore!"
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Marvin Hicks-Butler

March 31, 2025

5  out of  5
rating by Marvin Hicks-Butler
"I have been a customer of for the past 10 years and have always received excellent service from his staff. The first person that your greeted by is Marisa, a courteous, friendly and knowledgeable young woman. She has been helpful in getting me the information I need to make an informative decision. She takes care of you like family should do for each other."
We responded:
"Marvin this is great to hear. Thank you for the kind words. Marisa is a jewel, and She always helpful. Have a great evening!"
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Alex Olivera

March 27, 2025

5  out of  5
rating by Alex Olivera
"Macalah was very efficient. Good job!"
We responded:
"Hey Alex! Thanks for the Google review. Macalah works very hard to provide great customer service, and we all appreciate you!"
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Denisecia Talabi

March 26, 2025

5  out of  5
rating by Denisecia Talabi
"Macalah was very friendly and helpful!"
We responded:
"Thank you for the 5 stars Ms. Talabi! This feedback helps Macalah and our agency. We look forward to helping you in the future. "
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Christopher Hall

March 25, 2025

5  out of  5
rating by Christopher Hall
"Macalah is a very professional and patient person. She answered all of my questions and responded to any emails in a very timely manner. The office is a better place because she is an employee for this StateFarm agent location. The professionalism she demonstrates is a rubric I use to evaluate my own students in class on a daily basis! Keep up all the good work Ma'am!!"
We responded:
"Hello Mr. Hall! We appreciate you taking the time to share your thoughts about Macalah. She exhibits extreme patience. We are grateful for you and her!"
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James Washington

March 24, 2025

5  out of  5
rating by James Washington
"Very professional and helpful."
We responded:
"Thank you Mr. Washington! We appreciate you!"
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Claudia Henderson

March 21, 2025

5  out of  5
rating by Claudia Henderson
"Great and Fast. Thanks Michael."
We responded:
"Hello Ms. Henderson, thank you for leaving Michael a five star review! He works hard to provide great service. We also appreciate you giving us the opportunity to earn your trust. "
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dahl henderson

March 21, 2025

5  out of  5
rating by dahl henderson
"Michael was very professional and had good insights on what is good for my own peace of mind w regards to my insurance need. Thank you for taking time to help me."
We responded:
"Thank you for leaving Michael some Great feedback. We look forward to working with you Dahl!"
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Marie Silva

March 2, 2025

5  out of  5
rating by Marie Silva
"I spoke with Loveah over the phone and she was extremely helpful when quoting me. Such a friendly attitude and you could tell she really wanted to help! I definitely recommend speaking with her if you ever need help with anything."
We responded:
"Thank you for leaving Loveah’s first Google Review! We appreciate the positive vibes! Look forward to assisting you!"
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Candace Johnson

February 27, 2025

5  out of  5
rating by Candace Johnson
"Always helpful and friendly."
We responded:
"Thank you for the 5 stars Candace. We appreciate your feedback!"
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Jimmie Franklin

February 27, 2025

5  out of  5
rating by Jimmie Franklin
"Micheal was very efficient in getting me the information I called about!"
We responded:
"We’re truly grateful for your kind words, Jimmie! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
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Shayla Berrios

February 25, 2025

5  out of  5
rating by Shayla Berrios
"Rick Smith and team have been our go-to for 15 years. Home, life, auto, EVERYTHING! ❤️ Most recently, Macalah helped us locate and reissue funds from a property we sold (SF insured) almost 2 years ago. Thank you team!"
We responded:
"Hey Mrs. Berrios! Hope you’re enjoying your new location. We appreciate you taking the time to leave experience here. If you all ever come back, we’d love to have you. "
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Michael Long

February 21, 2025

5  out of  5
rating by Michael Long
"This office has awesome customer service and is one of the reasons I stay with State Farm. Michael was very helpful and took care of my needs quickly and efficiently. Always a pleasure. Thank you Michael"
We responded:
"Thank for your loyalty to our office Mr.Long, Michael is a great asset to our team!"
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melanie todd

February 19, 2025

5  out of  5
rating by melanie todd
"Thank you for your time and answering all my questions!"
We responded:
"Thank you for taking the time to write this review. We appreciate your support!"
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Vicki Hamilton

February 13, 2025

5  out of  5
rating by Vicki Hamilton
"Macalah was very helpful and kind. I appreciate her VERY much."
We responded:
"Thank you for the five stars Ms. Hamilton! Macalah and the team appreciates you!"
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Shonda Stripling

February 6, 2025

5  out of  5
rating by Shonda Stripling
"I wanted to take a moment to commend Myriam Gomez for the outstanding service she provided. Her expertise and professionalism made the process of obtaining auto & renters insurance incredibly smooth and hassle-free."
We responded:
"Hey Ms. Shonda! Thank you for sharing your experience with Myriam. Her wisdom is priceless, and we all appreciate her efforts. We also thank you for trusting us in taking care of your insurance needs. "
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Lisa Stepan

February 4, 2025

5  out of  5
rating by Lisa Stepan
"Callie Silas is always ready and willing to help when needed."
We responded:
"Thank you for the 5 star Google Review Ms. Lisa! We are very thankful for Callie, her expertise, and her desire to assist. Looking forward to taking care of you moving forward!"
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Novelette Bell

January 31, 2025

5  out of  5
rating by Novelette Bell
"I have had Rick Smith as an agent for over 10 years. His staff is so professional and always ready to help. I just recently purchased a new car and called towards the end of the day to get the vehicle added to my policy and Macalah went out of her way to ensure my needs were met. She is so sweet and goes above and beyond with each interaction. Excellent customer service!!!"
We responded:
"Hey Novie!! Thank you for leaving us 5 stars! We appreciate you and your kind words. Macalah is one our queens when it comes to to customer service. See you soon!"
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Mike Austin

January 31, 2025

5  out of  5
rating by Mike Austin
"I recently switched over from another insurance company because Cinthia was able to save us a good amount of money. She was friendly and pleasant to work with. If you are thinking of going with State Farm contact Cinthia at Rick Smith and she will get you taken care of."
We responded:
"Thank you for the five star Google review Mike! We appreciate you leaving those kind words behind for Cynthia. She tries her best to take care of everyone she meets. We look forward to getting to know you!"
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Tomboy Bae

January 23, 2025

5  out of  5
rating by Tomboy Bae
"Working with Rick Smith and his team has been great! I’ve been covered by them for over 8 years and they always make sure i have the best coverage without being over covered and wasting money which I appreciate. I did my policy review today with Michael and he was soooo patient, explained my policies to me in a way that I could understand (very clear) and never once made me feel rushed. I just love this whole team! 10/10 highly recommend!"
We responded:
"Thank you so much for leaving us a review and sharing your positive experience! It really helps us to keep growing with great customers like yourself! Michael tries very hard to take care of our clients!"